Loading...

We're here to help.

Browse Help Topics

Terms And Conditions

Safe and Secure:

The website offers you a safe and secure way to book your accommodation, transfer, ground services and visa. Your security and safety is always a priority and precedence for us. Our main concern is that your information may never go into the wrong hands. That's why we only share your information with the hotels after getting a confirmation from you.

Recommendation:

The accommodation, transfer, visa and ground services we offer are just our affiliates. Their services are advertised by us but in no way, you should consider it a recommendation from our side. We ensure the highest quality of standards of services by these providers as mentioned by them but still you should never take the advertisement of services by us as a recommendation from us.

Rates:

The rates and services displayed on our website are not extremely hard and fast and they are subjected to the fluctuation and change with the changing market trends.

Comfort:

Your comfort has been and will always be a priority for us. We make sure that you get all the services as mentioned on the website and we also ensure through some reliable resources that the services promised by the hotels are rendered by the hotels.

Gaurantee of Best Prices:

It is a guarantee that you get the best competitive rates for your budget on our website. You can compare the rates at any time but we can bet that you won’t be able to find so much luxurious services in such reasonable rates anywhere else.

Payment Methods:

Most of the affiliates accept the advance payment by credit cards. We also ensure that all your information remains safe and secure with us.

Cancellation Policy:

At Mahatat Al Alam, we provide you the full ease of cancelling your booking. We have the policy of rendering the best services and best comfort to all our clients and customers. After the confirmation e-mail by our site, you agree to the terms and conditions. Some of our suppliers offer the cancellation policies and you can cancel your booking at any time according to their rules and regulations and with their deduction policies.

Disclaimer:

Mahatat Al Alam is only responsible for the fulfilment and remedy of the damages that are incurred due to the negligence in the rendering of services. We don't take any responsibility on the behalf of the suppliers.