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FAQs

Frequently Asked Questions

Any woman under the age of 45 seeking an umrah visa must travel with a mahram—a male “guardian,” generally related by blood.

Naqaba: The General companies of Cars aims to organize and direct the transport for Pilgrimage, Umrah, school, transport for tourists and Oversight of establishments and transport companies that fall under the membership of the organization. Also, the intended objective of The General companies of Cars is to ensure a safe transport of pilgrims during the visit to the Holy lands and those trips between the cities with ease and convenience

All the services and products providers we deal with, includes the Hotels, the transfer companies and the ground services companies. All the suppliers are certified and approved by the ministry of hajj and Umrah.

Companies specialized in providing transfer services to the pilgrims including buses companies’ cars companies, all these companies fall under the membership with Naqaba which is “The General companies of Cars”

If your transfer is delayed, you need to contact the transfer company. The company contact details are displayed in your reservation email. If you could not reach them then contact us.

The transfer company will get your travel itinerary automatically while you are making the accommodation reservation.

Ground services are all the additional helping services provided by specialized companies such as male or female companions who will assist you during your stay. Umrah guidance also includes equipment for elderly and disabled people (Wheel chair..).

welcoming and Guiding the Mutamir to the hotel reception to finalize the checking in process. customer support available around the clock and 24-hour emergency such as tracking Mutamir service/ providing deluxe pilgrimage tools (Quran, Siwak..) plus a cell phone Alert notification for important events.

Welcoming and Guiding the Mutamir to the hotel reception. customer support available from 8:00am till 12:00am with a response within 2 hrs and 24-hour emergency such as tracking Mutamir service and cell phone Alert notification for important events

welcoming and Guiding the Mutamir to the hotel reception to finalize the checking in process. customer support available around the clock and response within 2 hours and 24-hour emergency such as tracking Mutamir service/ providing deluxe pilgrimage tools (Quran, Siwak..) plus a cell phone Alert notification for important events.

How to book?

In the loaded result select hotel/room type then proceed to book next service.

Select the destination, the number of passengers and your travel dates.

Select a ground service category; choose your country and the details needed in the tabs.

*please note you will not be able to apply for a visa if you've booked less than 5 nights between Makkah and Madina. *Females under 45 years need a mahram. Use your hotels, transfers and ground services booking reference numbers to apply for a visa, fill the tabs with the correct information and pay the fees

At Destination Of The World, we provide you the full ease of cancelling your booking.. After the confirmation e-mail by our suppliers, you agree to their terms and conditions. Some of our services providers offer the cancellation policies and you can cancel your booking at any time according to their rules and regulations and with their deduction policies.

Umrah consists of 4 main steps:
Al-Ihram: after taking a bath and putting on the Ihram wear which consists of a upper part called “Ridah” while the lower body is called “ Izar”, The visitor begins declaring the intention to perform pilgrimage. Al-Tawaf: Entering Al Masjid Al Haram and performing Tawaf which consists of encircling the Kaaba seven times in a counter-clockwise direction. Al- Sa’i: Performing Sa’i ; the pilgrim walks 7 times between the hills of Safah and Marwa beside the Kaaba. Taqseer: At the completion of the Umrah, men depart from Al-Ihram by shaving their head while women are required to cut off a short lock of hair.